Fawry is one of the oldest digital wallets that PayTabs offers to its merchants as an alternative payment method to provide consumers/buyers with a faster and more convenient way to make purchases. To know more please check their official site. 

Fawry is one of the world’s most popular and loved online payment systems

In this article, you will learn about:

• Supported Regions
• Activation Requirements
• What are the payment features that Fawry supports?
• How to activate Fawry?
• Fawry Payment Workflow (User Experience)
• The Settlement Flow
• The Refund Process Flow

Supported Regions

Merchants in Egypt can enable this payment method as an APM directly by raising a request to [email protected] along with your merchant ID.

Activation Requirements

As a merchant, you need to have the following requirements: 

• Active account on PayTabs. To know more about how to create an account on PayTabs and what the requirements check our solution Activation Requirements article.

What are the payment features that Fawry supports?

Fawry transactions will have the following features:

• Transaction type: Sales only. To know other transaction types that PayTabs provides please check our What are the transaction types? solution article.
• Currencies supported: EGP.

How to activate Fawry?

Merchant account must be ACTIVE in PayTabs and have an ACTIVE Fawry terminal.

Merchants in Egypt can enable this payment method as an APM directly by raising a request to [email protected] along with your merchant ID.

Fawry Payment Workflow (User Experience)

Fawry payment method is hosted by PayTabs, which means that it will be managed and processed on our side. You can have the same page embedded in your checkout page by following our How not to redirect my customers to an external payment page. (iFrame/Embedded Mode).

Using the Fawry payment method (via one of our integration methods listed in our How to integrate with PayTabs? solution article, when the cardholder proceeds to checkout on the merchant side, they will be redirected to the PayTabs hosted payment page to provide his phone number to complete the payment as shown below:

After the customer enters his phone number he will be redirected to a page where he can find the Fawry REF Code and he can pay with that REF code from Fawry's nearest branch or app or POS and press the continue button to return to the merchant's website/application.

The continue button will not show up to the customer if you didn't put a Return URL for this button.

Fawry Payment Workflow (Paymes)

as Paymer merchant you'll follow this solution article? How to use Pay links on Paymes to generate a Pay Link then share it with your customer and the same process will apply as mentioned above in the User Experience

The Settlement Flow

You can request a payout by following the article below, and it'll be subject to the minimum payout added by the risk team verification through your onboarding process to request a payout follow our solution article How to Initiate Payout?

The Refund Process Flow

• You can initiate a refund by following the steps in our How to Refund an Authorized Transaction, What are the refund timelines? solution article.
• Please note once you initiate a refund a voucher SMS will be received by the customer to go to the nearest Fawry branch to redeem/claim the funds.