PT 2.0 FAQs
PT 2.0 FAQs And Solutions Articles
There is a button on the merchant details page to activate a merchant as PSP only. This button will only be visible to users who have the compliance appro...
Wed, Mar 31, 2021 at 5:29 PM
Problem: A PT 2.0 account was created, upon login, account is automatically logged out often. Solution 1: Please ensure to connect to a stable network...
Wed, Mar 31, 2021 at 6:17 PM
The 205 rejection code from cybersource means the following: Stolen or lost card. Please review this transaction manually to ensure that you have submitt...
Wed, Mar 31, 2021 at 5:21 PM
1. In PT 1.0 it is possible to re-send a payment link for unpaid invoices, do we have the same feature on PT 2.0 ? Yes you can re-send a payment link (if e...
Wed, Mar 31, 2021 at 4:32 PM
User/Receiver to Check Spam/Junk email folder for sender [email protected] Mailer specific: If found in Spam/Junk email folder, mark email as Not Junk...
Sun, Jun 13, 2021 at 10:38 AM
An invoice can be searched for by invoice ID, invoice reference, customer reference, cart ID and customer email address. Optional date range (date from wh...
Wed, Mar 31, 2021 at 4:26 PM
Merchants can search for transactions using the following filters: Cart ID Customer’s email Transaction Status – Authorized, Error, Declined, and Any ex...
Wed, Mar 31, 2021 at 6:15 PM
Shopify plugins Step 1 – Create a Merchant Account by signing up with PT 1.0 “Merchant Details’ through PT 2.0 registration site. As a merchant you will...
Wed, Mar 31, 2021 at 6:13 PM
Merchant Tax Invoice Package is available for self-service download on the merchant dashboard at UAE https://merchant.paytabs.com/merchant/accounts/reports...
Sun, Feb 20, 2022 at 9:50 AM