PayTabs Support Portal

The How To? (FAQ) 36

• How can we Help?
• How to activate "Two Factor Authentication" (2FA) On PT2 Dashboard??
• How to change / update bank accounts?
• How to change payment page language?
• How to change the Payout Schedule?

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The What Is? (FAQ) 23

• What are the charges for using Paytabs?
• What are the Five (5) ways of receiving transaction response?
• What are the test cards available to perform payments?
• What is a rolling reserve?
• What is an ISO standard codes for KSA?

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The Why? (FAQ) 1

• Why my account is Suspended?

The When? (FAQ) 1

• When to use the client key and the server key?

How to manage my PayTabs dashboard? (Dashboard Manual) 17

• Get to know your Dashboard Home page
• Merchant's Onboarding Journey
• What are the required KYC documents to activate/open my account on PayTabs?
• What is the Profile Menu in my PayTabs dashboard?
• How to manage the Team panel? (add a team member, set roles, and resend invitations)

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PT 2.0 FAQs 5

• 500 - Declined (Fraud Report - Acquirer)
• Error 400 - HTTP Status
• Postal Codes
• PT 2.0 Account Created, But Keep Getting Logged out!
• PT 2.0 Error 205

Setup A New Account 3

• Going live from Scratch Guideline
• How to change/edit email/user ID?
• How to create Paytabs account and access dashboard for the first time?

Things you should know First 3

• How To Integrate With Paytabs
• Authentication/Integration/API Keys
• PayTabs Integrations Process Manual

eCommerce Systems Plugins 10

• Which Plugin has what feature?
• Shopify Plugin Integration Manual
• Woocommerce Plugin Integration Manual
• Magento Plugin Integration Manual
• WHMCS Plugin Integration Manual

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Mobile SDKs 8

• Native IOS SDK Integration Manual
• Native Android SDK Integration Manual
• React Native SDK Integration Manual
• Flutter (Bridge) SDK Integration Manual
• Cordova SDK Integration Manual

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Backend Integration Packages 3

• Laravel Package Integration Manual
• Node.js Package Integration Manual
• Which Backend Package has what feature?

Paid Integrations Service 1

• Can PayTabs integrate the API/Plugins for me?

Paytabs PT2 API Endpoints 52

• The PT2 API Endpoints Integration Manual
• The PT2 API Endpoints Integration Manual - Hosted Payment Page Integration Type Edition
• The PT2 API Endpoints Integration Manual - Managed Form Integration Type Edition
• The PT2 API Endpoints Integration Manual - Own Form Integration Type Edition
• The PT2 API Endpoints Integration Manual - Invoices Integration Type Edition

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PT2 API Endpoints | Request Parameters 29

• Request/Response Parameters | Profile ID (profile_id)
• Request/Response Parameters | Transaction Class (tran_class)
• Request Parameters | The Donation Mode (donation_mode | cart_min | cart_max)
• Request/Response Parameters | Transaction Type (tran_type)
• Request/Response Payload's Parameters Walkthrough

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PT2 API Endpoints | Response Parameters 20

• Return Response Parameters| Acquirer Message (acquirerMessage)
• Return Response Parameters | Acquirer Retrieval Reference Number (acquirerRRN)
• Return Response Parameters | Cart ID (cartId)
• Return Response Parameters | Customer Email (customerEmail)
• Return Response Parameters | Response Code (respCode)

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eCommerce Plugins | Woocommerce 34

• The Woocommerce Plugin Integration Manual
• Step 1 - WooCommerce Plugin | Setup and activate the integration method
• 1.1 WooCommerce Plugin | Get to know more about the WooCommerce platform
• 1.2 WooCommerce Plugin | WooCommerce's base currency vs display currency
• 1.3 WooCommerce Plugin | System Requirements

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eCommerce Plugins | Magento 37

• The Magento Plugin Integration Manual
• Step 1 - Magento Plugin | Setup and activate the integration method
• 1.1 Magento Plugin | Get to know more about the Magento platform
• 1.2 Magento Plugin | Magento store's base currency vs display currency
• 1.3 Magento Plugin | System Requirements

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eCommerce Plugins | Shopify 22

• The Shopify Plugin Integration Manual
• Step 1 - Shopify Plugin | Setup and activate the integration method
• 1.1 Shopify Plugin | Get to know more about the Shopify platform
• 1.2 Shopify Plugin | Shopify store's Payout currency vs Store currency
• 1.3 Shopify Plugin | System Requirements

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eCommerce Plugins | OpenCart 27

• The OpenCart Plugin Integration Manual
• Step 1 - OpenCart Plugin | Setup and activate the integration method
• 1.1 OpenCart Plugin | Get to know more about the OpenCart platform
• 1.2 OpenCart Plugin | OpenCart's base currency vs. display Currency
• 1.3 OpenCart Plugin | System Requirements

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eCommerce Plugins | PrestaShop 20

• The PrestaShop Plugin Integration Manual
• Step 1 - PrestaShop Plugin | Setup and activate the integration method
• 1.1 PrestaShop Plugin | Get to know more about the PrestaShop platform
• 1.2 PrestaShop Plugin | Currency Restrictions
• 1.3 PrestaShop Plugin | System Requirements

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eCommerce Plugins | CS-Cart 21

• The CS-Cart Plugin Integration Manual
• Step 1 - CS-Cart Plugin | Setup and activate
• 1.1 CS-Cart Plugin | Get to know more about the CS-Cart platform
• 1.2 CS-Cart Plugin | CS-Cart store's primary currency vs. alternative currency
• 1.3 CS-Cart Plugin | System Requirements

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eCommerce Plugins | WHMCS 19

• The WHMCS Plugin Integration User Manual
• Step 1 - WHMCS Plugin | Setup and activate
• 1.1 WHMCS Plugin | Get to know more about the WHMCS platform
• 1.2 WHMCS Plugin | WHMCS store's base currency vs. alternative currency
• 1.3 WHMCS Plugin | System Requirements

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eCommerce Plugins | Drupal 27

• The Drupal Plugin Integration Manual
• Step 1 - Drupal Plugin | Setup and activate the integration method
• 1.1 Drupal Plugin | Get to know more about the Drupal platform
• 1.2 Drupal Plugin | System Requirements
• 1.3 Drupal Plugin | Setup, Activate and Upgrade the integration method

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Accounting Plugins | Xero 16

• The Xero Plugin Integration Manual
• Step 1 - Xero Plugin | Setup and activate the integration method
• 1.1 Xero Plugin | Get to know more about the Xero platform
• 1.2 Xero Plugin | Xero's Payout currency vs Store currency
• 1.3 Xero Plugin | System Requirements

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Backend Integration Packages | Laravel 28

• The Laravel Package Integration Manual
• Step 1 - Laravel Package | Setup and activate the integration method
• 1.1 Laravel Package | System Requirements
• 1.2 Laravel Package | Setup, Activate and Upgrade the integration method
• 1.2.1 Laravel Package | Setup and Activate the integration method

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Backend Integration Packages | Node.js 26

• The Node.js Package Integration Manual
• Step 1 - Node.js Package | Setup and activate the integration method
• 1.1 Node.js Package | System Requirements
• 1.2 Node.js Package | Setup, Activate and Upgrade the integration method
• 1.2.1 Node.js Package | Setup and Activate the integration method

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Mobile SDKs | Native IOS SDK 30

• The Native IOS SDK Integration Manual
• Step 1 - Native IOS SDK | Setup and activate the integration method
• 1.1 Native IOS SDK | System Requirements
• 1.2 Native IOS SDK | Setup, Activate and Upgrade the integration method
• 1.2.1 Native IOS SDK | Setup and Activate the integration method

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Mobile SDKs | Native Android SDK 28

• The Native Android SDK Integration Manual
• Step 1 - Native Android SDK | Setup and activate the integration method
• 1.1 Native Android SDK | System Requirements
• 1.2 Native Android SDK | Setup, Activate and Upgrade the integration method
• 1.2.1 Native Android SDK | Setup and Activate the integration method

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Mobile SDKs | React Native SDK 28

• The React Native SDK Integration Manual
• Step 1 - React Native SDK | Setup and activate the integration method
• 1.1 React Native SDK | System Requirements
• 1.2 React Native SDK | Setup, Activate and Upgrade the integration method
• 1.2.1 React Native SDK | Setup and Activate the integration method

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Mobile SDKs | Flutter SDK (Bridge) 28

• The Flutter (Bridge) SDK Integration Manual
• Step 1 - Flutter SDK | Setup and activate the integration method
• 1.1 Flutter SDK | System Requirements
• 1.2 Flutter SDK | Setup, Activate and Upgrade the integration method
• 1.2.1 Flutter SDK | Setup and Activate the integration method

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Mobile SDKs | Xamarin SDK (Binding) 26

• The Xamarin SDK (Binding) Integration Manual
• Step 1 - Xamarin SDK | Setup and activate the integration method
• 1.1 Xamarin SDK | System Requirements
• 1.2 Xamarin SDK | Setup, Activate and Upgrade the integration method
• 1.2.1 Xamarin SDK | Setup and Activate the integration method

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Mobile SDKs | Cordova SDK 29

• The Cordova SDK Integration Manual
• Step 1 - Cordova SDK | Setup and activate the integration method
• 1.1 Cordova SDK | System Requirements
• 1.2 Cordova SDK | Setup, Activate and Upgrade the integration method
• 1.2.1 Cordova SDK | Setup and Activate the integration method

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Mobile SDKs | Ionic SDK 29

• The Ionic SDK Integration Manual
• Step 1 - Ionic SDK | Setup and activate the integration method
• 1.1 Ionic SDK | System Requirements
• 1.2 Ionic SDK | Setup, Activate and Upgrade the integration method
• 1.2.1 Ionic SDK | Setup and Activate the integration method

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Troubleshooting Your Issues/Errors 42

• (C)/(D): Transaction Canceled/Declined but debited from Cardholder and not transfared to my account
• (D): 206 - Currency mismatch
• (D): 309 - 3DSecure authentication not available for this card
• (D): 310 - 3DSecure authentication rejected
• (D): 335 - Transaction type not supported by acquirer

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Training Videos & Webinars 6

• Managing payments on PayTabs 2.0 - EN
• PT2.0 Payment Features - EN
• PT2 Dashboard Tutorial
• Invoicing on PT 2.0 - EN
• PT 2.0: Conversion Support: Q & A Session 1 - EN

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Pricing Plan 4

• Pricing plan ( Prior to 22 Feb 2023)
• Pricing Plan (starting of 22 Feb 2023)
• Will I be charged if my account is suspended?
• Minimum Balance Requirements

Settlements 3

• How to Initiate Payout?
• How to View The Withdrawable Funds And Hold Days?
• How to Export Payout Report

Apple Pay 2

• Apple pay Activation
• Does ApplePay Work On The Chrome Browser?

Meeza 0

MADA 4

• MADA Activation-Riyadh Bank
• How can I withdraw using mada
• MADA Activation- ANB
• Mada Activation- Al-Rajhi Bank

Union Pay 1

• Union Pay Activation- UAE

STC Pay 2

• How the clients will pay through STCPay
• STC PAY Activation

Fawry 0

ValU 0

KNet 1

• KNet Activation

OmanNet 1

• OmanNet Activation

PayPal 1

• PayPal Activation and Workflow/User Experience

urpay 0

Samsung Pay 1

• Samsung Pay Activation

AMEX 1

• What's Amex and how to activate it?

What are APMs? 1

• Introductions to APMs

SADAD 1

• SADAD Activation

APM Refunds 2

• STC Pay Refund
• Mada Refunds

General Refunds 2

• What happens to refunds if customer card gets expired/ closed out?
• Refund Error: 342 - Refund balance exceeded

Egypt Merchants 0

Paym.es 15

• How to use Pay links on Paymes
• What is Paymes Shop ?
• How long does it take to Set up?
• How to find existing transactions
• How to get an order "Receipt"

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