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Knowledge base
Getting Started
Setup A New Account
4
Going live from Scratch Guideline
How to create PayTabs account and access dashboard for the first time?
Merchant's Onboarding Journey
Payment Workflow
PayTabs Dashboard User Guide
11
Dashboard Homepage
Profile Menu Via Merchant Dashboard
Team Menu Via Merchant Dashboard
User Roles and Permissions
Transactions Menu Via Merchant Dashboard
View all 11
PayTabs Merchant App User Guide
11
PayTabs Mobile App Benefits & Overview
Login / Register for a PayTabs account via the App.
Insight Analytics and Charts via Merchant Mobile App
Manage your App via Merchant Mobile App
Teams Menu via Merchant Mobile App
View all 11
The How To? & The What is? (FAQ)
The How To? (FAQ)
39
How can we Help?
How to activate "Two Factor Authentication" (2FA) on the Merchant/ Reseller Dashboard?
How to add my Terms & Conditions to Invoices?
How to apply discounts ?
How to change / update bank accounts?
View all 39
The What Is? (FAQ)
25
Understanding Key Players in Online Payment Processing
What are the charges for using Paytabs?
What are the differences between Invoices & PayLinks ?
What are the different ways to create invoices?
What are the Five (5) ways of receiving transaction response?
View all 25
The Why? (FAQ)
1
Why my account is Suspended?
The When? (FAQ)
1
When to use the client key and the server key?
How to manage my PayTabs dashboard? (Dashboard Manual)
9
What KYC documents are required to activate my PayTabs account?
How to handle "Bulk Invoices"?
How to manage/customize my Hosted Payment Page labels in different languages?
Developers Panel | Payment Notifications
Developers Panel | Certificate Management
View all 9
How To Integrate With PayTabs?
Things you should know First
4
How To Integrate With PayTabs
Authentication/Integration/API Keys
PayTabs Integrations Process Manual
The Different Integration Types Supported by PayTabs APIs
eCommerce Systems Plugins
10
Which Plugin has what feature?
Shopify Plugin Integration Manual
Woocommerce Plugin Integration Manual
Magento Plugin Integration Manual
WHMCS Plugin Integration Manual
View all 10
Mobile SDKs
9
Which Mobile SDK has what feature?
Deprecated Payment via (SDK Saved Card)'s Workaround
Native IOS SDK Integration Manual
Native Android SDK Integration Manual
React Native SDK Integration Manual
View all 9
Backend Integration Packages
3
Laravel Package Integration Manual
Node.js Package Integration Manual
Which Backend Package has what feature?
Paid Integrations Service
1
Can PayTabs integrate the API/Plugins for me?
Paytabs PT2 API Endpoints
9
Postman Collection and Sample Codes
The PT2 API Endpoints Integration Manual
Step 1 - PT2 API Endpoints | Setup and activate the integration method
Step 2 - PT2 API Endpoints | Configure the integration method
Step 3 - PT2 API Endpoints | Initiating the payment
View all 9
eCommerce Plugins | Woocommerce
38
The Woocommerce Plugin Integration Manual
Step 1 - WooCommerce Plugin | Setup and activate the integration method
1.1 WooCommerce Plugin | Get to know more about the WooCommerce platform
1.2 WooCommerce Plugin | WooCommerce's base currency vs display currency
1.3 WooCommerce Plugin | System Requirements
View all 38
eCommerce Plugins | Magento
39
The Magento Plugin Integration Manual
Step 1 - Magento Plugin | Setup and activate the integration method
1.1 Magento Plugin | Get to know more about the Magento platform
1.2 Magento Plugin | Magento store's base currency vs display currency
1.3 Magento Plugin | System Requirements
View all 39
eCommerce Plugins | Shopify
22
The Shopify Plugin Integration Manual
Step 1 - Shopify Plugin | Setup and activate the integration method
1.1 Shopify Plugin | Get to know more about the Shopify platform
1.2 Shopify Plugin | Shopify store's Payout currency vs Store currency
1.3 Shopify Plugin | System Requirements
View all 22
eCommerce Plugins | OpenCart
31
The OpenCart Plugin Integration Manual
Step 1 - OpenCart Plugin | Setup and activate the integration method
1.1 OpenCart Plugin | Get to know more about the OpenCart platform
1.2 OpenCart Plugin | OpenCart's base currency vs. display Currency
1.3 OpenCart Plugin | System Requirements
View all 31
eCommerce Plugins | PrestaShop
24
The PrestaShop Plugin Integration Manual
Step 1 - PrestaShop Plugin | Setup and activate the integration method
1.1 PrestaShop Plugin | Get to know more about the PrestaShop platform
1.2 PrestaShop Plugin | Currency Restrictions
1.3 PrestaShop Plugin | System Requirements
View all 24
eCommerce Plugins | CS-Cart
23
The CS-Cart Plugin Integration Manual
Step 1 - CS-Cart Plugin | Setup and activate
1.1 CS-Cart Plugin | Get to know more about the CS-Cart platform
1.2 CS-Cart Plugin | CS-Cart store's primary currency vs. alternative currency
1.3 CS-Cart Plugin | System Requirements
View all 23
eCommerce Plugins | WHMCS
21
The WHMCS Plugin Integration User Manual
Step 1 - WHMCS Plugin | Setup and activate
1.1 WHMCS Plugin | Get to know more about the WHMCS platform
1.2 WHMCS Plugin | WHMCS store's base currency vs. alternative currency
1.3 WHMCS Plugin | System Requirements
View all 21
eCommerce Plugins | Drupal
27
The Drupal Plugin Integration Manual
Step 1 - Drupal Plugin | Setup and activate the integration method
1.1 Drupal Plugin | Get to know more about the Drupal platform
1.2 Drupal Plugin | System Requirements
1.3 Drupal Plugin | Setup, Activate and Upgrade the integration method
View all 27
Accounting Plugins | Xero
16
The Xero Plugin Integration Manual
Step 1 - Xero Plugin | Setup and activate the integration method
1.1 Xero Plugin | Get to know more about the Xero platform
1.2 Xero Plugin | Xero's Payout currency vs Store currency
1.3 Xero Plugin | System Requirements
View all 16
Backend Integration Packages | Laravel
30
The Laravel Package Integration Manual
Step 1 - Laravel Package | Setup and activate the integration method
1.1 Laravel Package | System Requirements
1.2 Laravel Package | Setup, Activate and Upgrade the integration method
1.2.1 Laravel Package | Setup and Activate the integration method
View all 30
Backend Integration Packages | Node.js
26
The Node.js Package Integration Manual
Step 1 - Node.js Package | Setup and activate the integration method
1.1 Node.js Package | System Requirements
1.2 Node.js Package | Setup, Activate and Upgrade the integration method
1.2.1 Node.js Package | Setup and Activate the integration method
View all 26
Mobile SDKs | Native IOS SDK
33
The Native IOS SDK Integration Manual
Step 1 - Native IOS SDK | Setup and activate the integration method
1.1 Native IOS SDK | System Requirements
1.2 Native IOS SDK | Setup, Activate and Upgrade the integration method
1.2.1 Native IOS SDK | Setup and Activate the integration method
View all 33
Mobile SDKs | Native Android SDK
31
The Native Android SDK Integration Manual
Step 1 - Native Android SDK | Setup and activate the integration method
1.1 Native Android SDK | System Requirements
1.2 Native Android SDK | Setup, Activate and Upgrade the integration method
1.2.1 Native Android SDK | Setup and Activate the integration method
View all 31
Mobile SDKs | React Native SDK
31
The React Native SDK Integration Manual
Step 1 - React Native SDK | Setup and activate the integration method
1.1 React Native SDK | System Requirements
1.2 React Native SDK | Setup, Activate and Upgrade the integration method
1.2.1 React Native SDK | Setup and Activate the integration method
View all 31
Mobile SDKs | Flutter SDK (Bridge)
31
The Flutter (Bridge) SDK Integration Manual
Step 1 - Flutter SDK | Setup and activate the integration method
1.1 Flutter SDK | System Requirements
1.2 Flutter SDK | Setup, Activate and Upgrade the integration method
1.2.1 Flutter SDK | Setup and Activate the integration method
View all 31
Mobile SDKs | Xamarin SDK (Binding)
26
The Xamarin SDK (Binding) Integration Manual
Step 1 - Xamarin SDK | Setup and activate the integration method
1.1 Xamarin SDK | System Requirements
1.2 Xamarin SDK | Setup, Activate and Upgrade the integration method
1.2.1 Xamarin SDK | Setup and Activate the integration method
View all 26
Mobile SDKs | Cordova SDK
30
The Cordova SDK Integration Manual
Step 1 - Cordova SDK | Setup and activate the integration method
1.1 Cordova SDK | System Requirements
1.2 Cordova SDK | Setup, Activate and Upgrade the integration method
1.2.1 Cordova SDK | Setup and Activate the integration method
View all 30
Mobile SDKs | Ionic SDK
31
The Ionic SDK Integration Manual
Step 1 - Ionic SDK | Setup and activate the integration method
1.1 Ionic SDK | System Requirements
1.2 Ionic SDK | Setup, Activate and Upgrade the integration method
1.2.1 Ionic SDK | Setup and Activate the integration method
View all 31
How To Integrate With PayTabs? (APIs Edition)
PT2 API Endpoints | Hosted Payment Page
36
The Hosted Payment Page APIs Integration Manual
Step 1 - Hosted Payment Page APIs | Setup and activate the integration method
1.1 Hosted Payment Page APIs | Get to know more about the PCI requirements
1.2 Hosted Payment Page APIs | System Requirements
1.3 Hosted Payment Page APIs | Setup, Activate and Upgrade the integration method
View all 36
PT2 API Endpoints | Invoices
32
The Invoices APIs Integration Manual
Step 1 - Invoices APIs | Setup and activate the integration method
1.1 Invoices APIs | Get to know more about the PCI requirements
1.2 Invoices APIs | System Requirements
1.3 Invoices APIs | Setup, Activate and Upgrade the integration method
View all 32
PT2 API Endpoints | Managed Form
26
The Managed Form APIs Integration Manual
Step 1 - Managed Form APIs | Setup and activate the integration method
1.1 Managed Form APIs | Get to know more about the PCI requirements
1.2 Managed Form APIs | System Requirements
1.3 Managed Form APIs | Setup, Activate and Upgrade the integration method
View all 26
PT2 API Endpoints | Own Form
24
The Own Form APIs Integration Manual
Step 1 - Own Form APIs | Setup and activate the integration method
1.1 Own Form APIs | PCI Requirements
1.2 Own Form APIs | System Requirements
1.3 Own Form APIs | Setup, Activate and Upgrade the integration method
View all 24
PayLinks APIs integration Manual
0
PT2 API Endpoints | Request Parameters
31
Request/Response Payload's Parameters Walkthrough
Request/Response Parameters | Profile ID (profile_id)
Request Parameters | The Donation Mode (donation_mode | cart_min | cart_max)
Request/Response Parameters | Transaction Class (tran_class)
Request/Response Parameters | Transaction Type (tran_type)
View all 31
PT2 API Endpoints | Response Parameters
19
Return Response Parameters| Acquirer Message (acquirerMessage)
Return Response Parameters | Acquirer Retrieval Reference Number (acquirerRRN)
Return Response Parameters | Cart ID (cartId)
Return Response Parameters | Customer Email (customerEmail)
Return Response Parameters | Response Code (respCode)
View all 19
Troubleshooting Your Issues/Errors
Troubleshooting Your Issues/Errors
49
(C)/(D): Transaction Canceled/Declined but debited from Cardholder and not transfared to my account
(D): 206 - Currency mismatch
(D): 309 - 3DSecure authentication not available for this card
(D): 310 - 3DSecure authentication rejected
(D): 313 - Transaction not permitted by issuer
View all 49
PayTabs Platform FAQs
5
500 - Declined (Fraud Report - Acquirer)
Error 400 - HTTP Status
Postal Codes
PT 2.0 Account Created, But Keep Getting Logged out!
Transaction Error "205"
Alternative Payment Methods (APMs)
What are APMs?
1
Introduction to APMs
Apple Pay
2
Apple Pay Activation and Workflow/User Experience
Does Apple Pay work on "GoogleChrome" browser?
Meeza
1
Meeza Debit/E-Wallets Activation and Workflow/User Experience
MADA
9
MADA Activation and Workflow
MADA Activation with "Riyadh Bank"
How can I withdraw using mada?
MADA Activation with "SNB" (Saudi National Bank)
MADA Activation with "Al Rajhi Bank"
View all 9
Union Pay
1
UnionPay Activation and Workflow/User Experience
STC Pay
2
How the clients will pay through STCPay
STC PAY Activation and Workflow/User Experience
ValU
1
ValU Activation and Workflow/User Experience
KNet
0
OmanNet
1
OMAN Net Activation and Workflow/User Experience
PayPal
1
PayPal Activation and Workflow/User Experience
URPAY
1
URPAY Activation and Workflow/User Experience
Samsung Pay
2
Samsung Pay Activation
How to integrate my application using Samsung Pay?
AMEX
2
AMEX (UAE) Activation and Workflow/User Experience
AMEX (KSA) Activation and Workflow/User Experience
SADAD
1
SADAD Activation and Workflow/User Experience
FORSA
1
FORSA Activation and Workflow/User Experience
AMAN
1
AMAN Activation and Workflow/User Experience
NBE Installments
1
NBE Installments Activation and Workflow/User Experience
Souhoola
1
Souhoola Activation and Workflow/User Experience
Tabby
1
Tabby Work Flow and User Experience
Aman Installments
1
Aman Installments Activation and Workflow/User Experience
Halan
1
Halan Activation and Workflow/User Experience
Unsupported Payment Methods
1
Fawry is Not Supported Under PayTabs Payment Pages Anymore (2024)
Billing
Pricing Plan
4
Pricing plan ( Prior to 22 Feb 2023)
Pricing Plan (starting of 22 Feb 2023)
Will I be charged if my account is suspended?
Minimum Balance Requirements
Settlements
3
How to Initiate Payout?
How to View The Withdrawable Funds And Hold Days?
How to Export Payout Report
Manage Refunds
APM Refunds
2
STC Pay Refund
Mada Refunds
General Refunds
3
How to Refund a Transaction
What happens to refunds if customer card gets expired/ closed out?
Refund Error: "342 - Refund balance exceeded"
Training Videos & Webinars
Training Videos & Webinars
7
PayTabs Dashboard Video Tutorials
Paymes Video Tutorials
Managing payments on PayTabs Platform (Webinar)
PayTabs Platform Payment Features
PayTabs Merchant Dashboard Webinar
View all 7
Paymes
Paym.es
17
How can I sign up for Paymes?
How to use Pay links on Paymes
What is Paymes Shop ?
How long does it take to Set up a Paymes Social Commerce account ?
How to find existing transactions on Paymes account?
View all 17
TAPn'GO
Customer?
1
TAPn'GO Customer Guide
Business Owner?
2
Get to know TAPn'GO
TAPn'GO Restaurant admin dashboard
TAPn'GO FAQ
14
What is TAPn'GO?
How can a group of people amend the table cart at the same time?
When will the restaurant consider the order as confirmed and start preparing it?
Will the customers get notified if the order is confirmed?
If a customer faces a payment issue, will the restaurant be notified?
View all 14
Help Desk Software
by Freshdesk