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Knowledge base
Agent Resources (Internal Only)
KSA Soultions
1
Export Reports From The Merchant Dashboard
The How To? & The What is? (FAQ)
The How To? (FAQ)
38
How can we Help?
How to activate "Two Factor Authentication" (2FA) On PT2 Dashboard??
How to change / update bank accounts?
How to change payment page language?
How to change the Payout Schedule?
See all 38 articles
The What Is? (FAQ)
25
How to set a Predefined Customer?
What are the charges for using Paytabs?
What are the Five (5) ways of receiving transaction response?
What are the test cards available to perform payments?
What is a rolling reserve?
See all 25 articles
The Why? (FAQ)
1
Why my account is Suspended?
The When? (FAQ)
1
When to use the client key and the server key?
How to manage my PayTabs dashboard? (Dashboard Manual)
19
Get to know your Dashboard Home page
Merchant's Onboarding Journey
What are the required KYC documents to activate/open my account on PayTabs?
What is the Profile Menu in my PayTabs dashboard?
How to manage the Team panel? (add a team member, set roles, and resend invitations)
See all 19 articles
Getting Started
PT 2.0 FAQs
5
500 - Declined (Fraud Report - Acquirer)
Error 400 - HTTP Status
Postal Codes
PT 2.0 Account Created, But Keep Getting Logged out!
PT 2.0 Error 205
Setup A New Account
3
Going live from Scratch Guideline
How to change/edit email/user ID?
How to create Paytabs account and access dashboard for the first time?
How To Integrate With Paytabs?
Things you should know First
4
How To Integrate With Paytabs
Authentication/Integration/API Keys
PayTabs Integrations Process Manual
The Different Integration Types Supported by PayTabs APIs
eCommerce Systems Plugins
10
Which Plugin has what feature?
Shopify Plugin Integration Manual
Woocommerce Plugin Integration Manual
Magento Plugin Integration Manual
WHMCS Plugin Integration Manual
See all 10 articles
Mobile SDKs
8
Which Mobile SDK has what feature?
Native IOS SDK Integration Manual
Native Android SDK Integration Manual
React Native SDK Integration Manual
Flutter (Bridge) SDK Integration Manual
See all 8 articles
Backend Integration Packages
3
Laravel Package Integration Manual
Node.js Package Integration Manual
Which Backend Package has what feature?
Paid Integrations Service
1
Can PayTabs integrate the API/Plugins for me?
Paytabs PT2 API Endpoints
9
Postman Collection and Sample Codes
The PT2 API Endpoints Integration Manual
Step 1 - PT2 API Endpoints | Setup and activate the integration method
Step 2 - PT2 API Endpoints | Configure the integration method
Step 3 - PT2 API Endpoints | Initiating the payment
See all 9 articles
eCommerce Plugins | Woocommerce
36
The Woocommerce Plugin Integration Manual
Step 1 - WooCommerce Plugin | Setup and activate the integration method
1.1 WooCommerce Plugin | Get to know more about the WooCommerce platform
1.2 WooCommerce Plugin | WooCommerce's base currency vs display currency
1.3 WooCommerce Plugin | System Requirements
See all 36 articles
eCommerce Plugins | Magento
37
The Magento Plugin Integration Manual
Step 1 - Magento Plugin | Setup and activate the integration method
1.1 Magento Plugin | Get to know more about the Magento platform
1.2 Magento Plugin | Magento store's base currency vs display currency
1.3 Magento Plugin | System Requirements
See all 37 articles
eCommerce Plugins | Shopify
22
The Shopify Plugin Integration Manual
Step 1 - Shopify Plugin | Setup and activate the integration method
1.1 Shopify Plugin | Get to know more about the Shopify platform
1.2 Shopify Plugin | Shopify store's Payout currency vs Store currency
1.3 Shopify Plugin | System Requirements
See all 22 articles
eCommerce Plugins | OpenCart
29
The OpenCart Plugin Integration Manual
Step 1 - OpenCart Plugin | Setup and activate the integration method
1.1 OpenCart Plugin | Get to know more about the OpenCart platform
1.2 OpenCart Plugin | OpenCart's base currency vs. display Currency
1.3 OpenCart Plugin | System Requirements
See all 29 articles
eCommerce Plugins | PrestaShop
20
The PrestaShop Plugin Integration Manual
Step 1 - PrestaShop Plugin | Setup and activate the integration method
1.1 PrestaShop Plugin | Get to know more about the PrestaShop platform
1.2 PrestaShop Plugin | Currency Restrictions
1.3 PrestaShop Plugin | System Requirements
See all 20 articles
eCommerce Plugins | CS-Cart
21
The CS-Cart Plugin Integration Manual
Step 1 - CS-Cart Plugin | Setup and activate
1.1 CS-Cart Plugin | Get to know more about the CS-Cart platform
1.2 CS-Cart Plugin | CS-Cart store's primary currency vs. alternative currency
1.3 CS-Cart Plugin | System Requirements
See all 21 articles
eCommerce Plugins | WHMCS
19
The WHMCS Plugin Integration User Manual
Step 1 - WHMCS Plugin | Setup and activate
1.1 WHMCS Plugin | Get to know more about the WHMCS platform
1.2 WHMCS Plugin | WHMCS store's base currency vs. alternative currency
1.3 WHMCS Plugin | System Requirements
See all 19 articles
eCommerce Plugins | Drupal
27
The Drupal Plugin Integration Manual
Step 1 - Drupal Plugin | Setup and activate the integration method
1.1 Drupal Plugin | Get to know more about the Drupal platform
1.2 Drupal Plugin | System Requirements
1.3 Drupal Plugin | Setup, Activate and Upgrade the integration method
See all 27 articles
Accounting Plugins | Xero
16
The Xero Plugin Integration Manual
Step 1 - Xero Plugin | Setup and activate the integration method
1.1 Xero Plugin | Get to know more about the Xero platform
1.2 Xero Plugin | Xero's Payout currency vs Store currency
1.3 Xero Plugin | System Requirements
See all 16 articles
Backend Integration Packages | Laravel
30
The Laravel Package Integration Manual
Step 1 - Laravel Package | Setup and activate the integration method
1.1 Laravel Package | System Requirements
1.2 Laravel Package | Setup, Activate and Upgrade the integration method
1.2.1 Laravel Package | Setup and Activate the integration method
See all 30 articles
Backend Integration Packages | Node.js
26
The Node.js Package Integration Manual
Step 1 - Node.js Package | Setup and activate the integration method
1.1 Node.js Package | System Requirements
1.2 Node.js Package | Setup, Activate and Upgrade the integration method
1.2.1 Node.js Package | Setup and Activate the integration method
See all 26 articles
Mobile SDKs | Native IOS SDK
32
The Native IOS SDK Integration Manual
Step 1 - Native IOS SDK | Setup and activate the integration method
1.1 Native IOS SDK | System Requirements
1.2 Native IOS SDK | Setup, Activate and Upgrade the integration method
1.2.1 Native IOS SDK | Setup and Activate the integration method
See all 32 articles
Mobile SDKs | Native Android SDK
30
The Native Android SDK Integration Manual
Step 1 - Native Android SDK | Setup and activate the integration method
1.1 Native Android SDK | System Requirements
1.2 Native Android SDK | Setup, Activate and Upgrade the integration method
1.2.1 Native Android SDK | Setup and Activate the integration method
See all 30 articles
Mobile SDKs | React Native SDK
29
The React Native SDK Integration Manual
Step 1 - React Native SDK | Setup and activate the integration method
1.1 React Native SDK | System Requirements
1.2 React Native SDK | Setup, Activate and Upgrade the integration method
1.2.1 React Native SDK | Setup and Activate the integration method
See all 29 articles
Mobile SDKs | Flutter SDK (Bridge)
29
The Flutter (Bridge) SDK Integration Manual
Step 1 - Flutter SDK | Setup and activate the integration method
1.1 Flutter SDK | System Requirements
1.2 Flutter SDK | Setup, Activate and Upgrade the integration method
1.2.1 Flutter SDK | Setup and Activate the integration method
See all 29 articles
Mobile SDKs | Xamarin SDK (Binding)
26
The Xamarin SDK (Binding) Integration Manual
Step 1 - Xamarin SDK | Setup and activate the integration method
1.1 Xamarin SDK | System Requirements
1.2 Xamarin SDK | Setup, Activate and Upgrade the integration method
1.2.1 Xamarin SDK | Setup and Activate the integration method
See all 26 articles
Mobile SDKs | Cordova SDK
29
The Cordova SDK Integration Manual
Step 1 - Cordova SDK | Setup and activate the integration method
1.1 Cordova SDK | System Requirements
1.2 Cordova SDK | Setup, Activate and Upgrade the integration method
1.2.1 Cordova SDK | Setup and Activate the integration method
See all 29 articles
Mobile SDKs | Ionic SDK
29
The Ionic SDK Integration Manual
Step 1 - Ionic SDK | Setup and activate the integration method
1.1 Ionic SDK | System Requirements
1.2 Ionic SDK | Setup, Activate and Upgrade the integration method
1.2.1 Ionic SDK | Setup and Activate the integration method
See all 29 articles
How To Integrate With PayTabs? (APIs Edition)
PT2 API Endpoints | Hosted Payment Page
34
The Hosted Payment Page APIs Integration Manual
Step 1 - Hosted Payment Page APIs | Setup and activate the integration method
1.1 Hosted Payment Page APIs | Get to know more about the PCI requirements
1.2 Hosted Payment Page APIs | System Requirements
1.3 Hosted Payment Page APIs | Setup, Activate and Upgrade the integration method
See all 34 articles
PT2 API Endpoints | Invoices
32
The Invoices APIs Integration Manual
Step 1 - Invoices APIs | Setup and activate the integration method
1.1 Invoices APIs | Get to know more about the PCI requirements
1.2 Invoices APIs | System Requirements
1.3 Invoices APIs | Setup, Activate and Upgrade the integration method
See all 32 articles
PT2 API Endpoints | Managed Form
26
The Managed Form APIs Integration Manual
Step 1 - Managed Form APIs | Setup and activate the integration method
1.1 Managed Form APIs | Get to know more about the PCI requirements
1.2 Managed Form APIs | System Requirements
1.3 Managed Form APIs | Setup, Activate and Upgrade the integration method
See all 26 articles
PT2 API Endpoints | Own Form
24
The Own Form APIs Integration Manual
Step 1 - Own Form APIs | Setup and activate the integration method
1.1 Own Form APIs | PCI Requirements
1.2 Own Form APIs | System Requirements
1.3 Own Form APIs | Setup, Activate and Upgrade the integration method
See all 24 articles
PT2 API Endpoints | Request Parameters
30
Request/Response Parameters | Profile ID (profile_id)
Request/Response Parameters | Transaction Class (tran_class)
Request Parameters | The Donation Mode (donation_mode | cart_min | cart_max)
Request/Response Parameters | Transaction Type (tran_type)
Request/Response Payload's Parameters Walkthrough
See all 30 articles
PT2 API Endpoints | Response Parameters
20
Return Response Parameters| Acquirer Message (acquirerMessage)
Return Response Parameters | Acquirer Retrieval Reference Number (acquirerRRN)
Return Response Parameters | Cart ID (cartId)
Return Response Parameters | Customer Email (customerEmail)
Return Response Parameters | Response Code (respCode)
See all 20 articles
Troubleshooting Your Issues/Errors
Troubleshooting Your Issues/Errors
48
(C)/(D): Transaction Canceled/Declined but debited from Cardholder and not transfared to my account
(D): 206 - Currency mismatch
(D): 309 - 3DSecure authentication not available for this card
(D): 310 - 3DSecure authentication rejected
(D): 313 - Transaction not permitted by issuer
See all 48 articles
Training Videos & Webinars
Training Videos & Webinars
6
Managing payments on PayTabs 2.0 - EN
PT2.0 Payment Features - EN
PT2 Dashboard Tutorial
Invoicing on PT 2.0 - EN
PT 2.0: Conversion Support: Q & A Session 1 - EN
See all 6 articles
Billing
Pricing Plan
4
Pricing plan ( Prior to 22 Feb 2023)
Pricing Plan (starting of 22 Feb 2023)
Will I be charged if my account is suspended?
Minimum Balance Requirements
Settlements
3
How to Initiate Payout?
How to View The Withdrawable Funds And Hold Days?
How to Export Payout Report
Alternative Payment Methods (APMs)
Apple Pay
2
Apple Pay Activation and Workflow/User Experience
Does ApplePay Work On The Chrome Browser?
Meeza
1
Meeza Debit/E-Wallets Activation and Workflow/User Experience
MADA
7
MADA (Riyadh Bank) Activation and Workflow/User Experience
How can I withdraw using mada
MADA (Saudi National Bank) Activation and Workflow/User Experience
MADA (Al Rajhi Bank) Activation and Workflow/User Experience
MADA (Arab National Bank)Activation and Workflow/User Experience
See all 7 articles
Union Pay
1
UnionPay Activation and Workflow/User Experience
STC Pay
2
How the clients will pay through STCPay
STC PAY Activation and Workflow/User Experience
Fawry
1
Fawry Activation and Workflow/User Experience
ValU
1
ValU Activation and Workflow/User Experience
KNet
1
KNet Activation
OmanNet
1
OMAN Net Activation and Workflow/User Experience
PayPal
1
PayPal Activation and Workflow/User Experience
URPAY
1
URPAY Activation and Workflow/User Experience
Samsung Pay
1
Samsung Pay Activation
AMEX
2
AMEX (UAE) Activation and Workflow/User Experience
AMEX (KSA) Activation and Workflow/User Experience
What are APMs?
1
Introductions to APMs
SADAD
1
SADAD Activation and Workflow/User Experience
FORSA
1
FORSA Activation and Workflow/User Experience
AMAN
1
AMAN Activation and Workflow/User Experience
NBE Installments
1
NBE Installments Activation and Workflow/User Experience
Souhoola
1
Souhoola Activation and Workflow/User Experience
Tabby
1
Tabby Work Flow and User Experience
Manage Refunds
APM Refunds
2
STC Pay Refund
Mada Refunds
General Refunds
2
What happens to refunds if customer card gets expired/ closed out?
Refund Error: 342 - Refund balance exceeded
Egypt
Egypt Merchants
0
Paymes
Paym.es
17
How to use Pay links on Paymes
What is Paymes Shop ?
How long does it take to Set up a Paymes account ?
How to find existing transactions
How to get an order "Receipt"
See all 17 articles
Community forums
Showing recent updates
Start a new topic
PayTabs Developer Community
Community Guidelines
1
Developer Community Guidelines
Posted by
Adel Hameed
,
over 1 year ago
Last Reply
by Adel Hameed
over 1 year ago
Enhancement Requests
1
وثائق الوفاء المطلوبة
Posted by
Mahmoud Terk1
,
19 days ago
Last Reply
by Bassel Alsayegh
13 days ago
PayTabs Updates & Announcements
6
PayTabs Features and Enhancements October's Release (2023)
Posted by
Alaa M. El-Kabbany
,
about 1 month ago
Last Reply
by Alaa M. El-Kabbany
about 1 month ago
PayTabs Features and Enhancements September's Release (2023)
Posted by
Alaa M. El-Kabbany
,
about 2 months ago
Last Reply
by Alaa M. El-Kabbany
about 2 months ago
PayTabs Features and Enhancements August's Release (2023)
Posted by
Alaa M. El-Kabbany
,
3 months ago
Last Reply
by Alaa M. El-Kabbany
3 months ago
See all 6 topics
New to PayTabs
2
DEVELOPERS COMMUNITY
Posted by
purepommeqn9vgl
,
over 1 year ago
Last Reply
by purepommeqn9vgl
over 1 year ago
I want to Integrate PayTabs with my website
Posted by
Wolf Company For Tech. Solutions
,
almost 2 years ago
Last Reply
by Alaa M. El-Kabbany
over 1 year ago
API Integration
4
Partial Refund
Posted by
Muhammad Sayed
,
about 1 month ago
Last Reply
by Hussein Mostafa
about 1 month ago
Integrate stc pay with managed form
Posted by
omar mohamed abdelmoneim
,
9 months ago
Last Reply
by Hussein Mostafa
8 months ago
Getting Authentication failed error.
Posted by
Rani Fouad
,
about 1 year ago
Last Reply
by Osama El-Hamahmy
about 1 year ago
See all 4 topics
Magento Integration
2
How to integrate Magento ??
Posted by
Imad al Din
,
about 1 year ago
Last Reply
by Osama El-Hamahmy
about 1 year ago
Refund issue when Multiple RMA create for same order
Posted by
Ajay Tiwari
,
over 1 year ago
Last Reply
by Alaa M. El-Kabbany
over 1 year ago
WooCommerce Integration
4
order status issues
Posted by
mehdi bouchami
,
1 day ago
Last Reply
by mehdi bouchami
1 day ago
order status issues
Posted by
mehdi bouchami
,
7 months ago
Last Reply
by Mohammed EL Rayes
7 months ago
Update WooCommerce plugin
Posted by
Tawhid Hassan
,
about 1 year ago
Last Reply
by Osama El-Hamahmy
about 1 year ago
See all 4 topics
Shopify Plugin
2
Shopify Paytab issue
Posted by
Sujith
,
over 1 year ago
Last Reply
by Osama El-Hamahmy
9 months ago
Secret Key Issue
Posted by
Wolf Company For Tech. Solutions
,
almost 2 years ago
Last Reply
by Alaa M. El-Kabbany
almost 2 years ago
Drupal Integration
1
How to install Drupal Plugin??
Posted by
Imad al Din
,
about 1 year ago
Last Reply
by Osama El-Hamahmy
about 1 year ago
OpenCard Integration
1
How to display Apple Pay at the top?
Posted by
Tawhid Hassan
,
about 1 year ago
Last Reply
by Osama El-Hamahmy
about 1 year ago
PrestaShop Integration
1
Display all avaliable cards
Posted by
Rani Fouad
,
about 1 year ago
Last Reply
by Osama El-Hamahmy
about 1 year ago
WHMCS Integration
1
how to install PayTabs WHMCS payment module?
Posted by
Ibrahim khalifa
,
about 1 year ago
Last Reply
by Osama El-Hamahmy
about 1 year ago
CsCart Integration
1
CS-Cart integration
Posted by
Ibrahim khalifa
,
about 1 year ago
Last Reply
by Osama El-Hamahmy
about 1 year ago
Mobile SDK Integration
7
setMerchantCountryCode for android sdk
Posted by
Kshitija Patil
,
4 months ago
Last Reply
by Osama El-Hamahmy
4 months ago
Alternative solution for Mobile sdk without using server at FE
Posted by
Kshitija Patil
,
6 months ago
Last Reply
by Mohammed EL Rayes
6 months ago
Other way to use PayTabs in android mobile application other than sdk method
Posted by
Kshitija Patil
,
6 months ago
Last Reply
by Mohammed EL Rayes
6 months ago
See all 7 topics
Other Technical Questions
1
How to integrate PayTabs via Laravel framework ??
Posted by
Rani Fouad
,
about 1 year ago
Last Reply
by Osama El-Hamahmy
about 1 year ago
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