In this article, you will be going to know about:

TABLE OF CONTENTS

What is AMEX?


AMEX is an APM that allows customer uses their AMEX cards for online payments. 

Supported Regions


AMEX can be enabled for live merchants in UAE & KSA


How to activate Amex?


To activate AMEX, please send the following details to customer care team via ([email protected])


UAE

  • PayTabs account MID
  • Registered country
  • company name
  • website URL
  • contact name
  • Mobile number
  • Email address

KSA

PT MID:
Merchant trading|legal name:
URL:


Contact name:
Phone NO:
Email:


Our team will share the details with AMEX team to contact you to sign the agreement and then enable the service

Amex payment workflow


AMEX payment flow is hosted by PayTabs. which means that the payment will be managed and processed on our side. 


You can have the same page embedded in your checkout page by following our How to not redirect my customers to an external payment page? (iFrame/Embedded Mode) solution article.


Using AMEX payment method, when the cardholder proceed to checkout page, they will be redirected to PayTabs payment page to enter AMEX card details and complete the payment. 




Transactions done using AMEX cards, will show in the payment method in the transaction detail window



What are the payment features that AMEX supports?



Through AMEX cards, you can easily perform "Sale" and "Refund" transactions, but  Recurring transactions are allowed using AMEX.


Auth/Cap can be enabled based on AMEX team review and approval 


Check "What is the transaction type" for further details


Amex Settlement Flow


AMEX payments are directly settled in your bank account immediately as soon as the payment has passed successfully.  

Refund Process Flow


AMEX transactions can be refunded directly from PayTabs dashboard by clicking on the transaction ID, and then click on the refund button as shown below