American Express Company (Amex) which PayTabs offers for its merchants as an alternative payment method to provide customers/buyers with a faster and more convenient way to make purchases. 

In this article, you will be going to know about:

Supported Regions

AMEX can be enabled for live merchants in UAE & KSA

How to activate Amex?

To activate AMEX, please send the following details to customer care team via ([email protected])

  • PayTabs account MID
  • Registered country
  • company name
  • website URL
  • contact name
  • Mobile number
  • Email address

Our team will share the details with AMEX team to contact you to sign the agreement and then enable the service

Amex payment workflow

AMEX payment flow is hosted by PayTabs. which means that the payment will be managed and processed on our side. 

You can have the same page embedded in your checkout page by following our How to not redirect my customers to an external payment page? (iFrame/Embedded Mode) solution article.

Using AMEX payment method, when the cardholder proceed to checkout page, they will be redirected to PayTabs payment page to enter AMEX card details and complete the payment. 

Transactions done using AMEX cards, will show in the payment method in the transaction detail window

What are the payment features that AMEX supports?

Through AMEX cards, you can easily perform "Sale" and "Refund" transactions, but  Recurring transactions are allowed using AMEX.

Auth/Cap can be enabled based on AMEX team review and approval 

Check "What is the transaction type" for further details 

Refund Process Flow

AMEX transactions can be refunded directly from PayTabs dashboard by clicking on the transaction ID, and then click on the refund button as shown below

Amex Settlement Flow

AMEX payments are directly settled in your bank account immediately as soon as the payment has passed successfully.