PayTabs plugins make the integration with the PayTabs payment gateway very easy by providing a ready-made and easy-to-install plugin that enables you to be ready and go with a few steps to get you up and running with your business. 

In this article, we will walk you through how to enable sending a note to the customer if the Order fails due to payment failure, The note contains the failure reason returned from the payment gateway, as shown below. Kindly follow the below steps to learn how to manage this configuration option:

  1. From your WooCommerce admin panel on the left side, navigate to WooCommerce -> Settings 

  2. Then, click on the "Payments" tab to display all payment methods. 

  3. After that, click on the "Manage" button to configure this payment method. 

  4. Then you have to enable the checkbox labeled send a note on payment failure:

  5.  Finally, you will need to save your configuration information by clicking on the “Save Changes” button.

And here you are configuring PayTabs' WooCommerce plugin to send a note on payment failure.