Problem:  A PT 2.0 account was created, upon login, account is automatically logged out often.


Solution 1: Please ensure to connect to a  stable network, that does not keep changing IP; then try logging in again. 

Solution 2: One log-in credential being used by multiple users could also be the root-cause of the problem

Solution 3: Change the password and refrain from sharing credentials to multiple users


If the issue persists, please contact <[email protected]>