STC Pay is a digital wallet that allows clients to pay online. Clients must register in the STC pay app and have a sufficient balance in the STC pay wallet.  



In this article, you will learn about:



A video Tutorial

For an easy tutorial, you can watch this video or read the detailed article below:




Supported Regions


STCPay can be activated for live merchants in Saudi Arabia


How to activate STC pay?


Please follow the below instructions for STCpay activation: 


  1. Register through the Self Onboarding Link (https://merchant.stcpay.com.sa/register/en/).
  2. Share the below details with the customer care team ([email protected])
  • PayTabs account MID
  • STCpay MID
  • Merchant trading|legal name:    
  • website URL
  • Email address
  • Phone number


Our team will share the above details with STCpay to start the onboarding process and then enable the service on your PayTabs account.


STC Pay Payment Workflow


STC Pay payment flow is hosted by PayTabs. which means that the payment will be managed and processed on our side. 


You can have the same page embedded in your checkout page by following our How to not redirect my customers to an external payment page? (iFrame/Embedded Mode) solution article.


Using the STCPay payment method, when the cardholder proceeds to the checkout page, they will be redirected to the PayTabs payment page to enter the OTP and proceed with the payment



Transactions done using STC Pay will show in the payment method in the transaction detail window






What are the payment features that STC Pay supports?


Using the STC Pay method, you can easily perform "Sale" and "Refund" transactions, but NO Auth/Cap or Recurring transactions are allowed using STC Pay.


Check the "what is the transaction type" article for further details 



The Refund Process Flow


 STCpay transactions can be refunded from the PayTabs dashboard by clicking on the transaction ID, and then click on the refund button as shown below or you can perform the refund from the STC pay app directly. 




The Settlement Flow


STC payments payments are directly settled in your STC pay wallet immediately as soon as the payment has passed successfully. 



Check Possible Error for STC PAY for possible errors merchants might face when using STC pay