If in any case you need to refund your clients , you can do that from Paymes Panel :
-Do note you will be able to refund only if you have funds in your dashboard. Refunds will be available for orders up to 3 months from the date of charge.
- Refunds panel allows to Refund an order either in full or partial.
How to make the refund ?
Open Your Paymes Account > Refunds Tab > then you will the options:
Either to Make a refund or view Previous refunds on Refund List .
To Make refund :
You'll find the list of your recent Transactions , so choose the desired Transaction you need to refund , then click on the ( X ) sign to initiate the refund.
Then a message will appear so you can choose if you will make a partial or full refund.
Then Submit your refund request .