7.3 WooCommerce Plugin | Void the Order Amount
Modified on: Mon, Jan 23, 2023 at 5:29 PM
PayTabs plugins make the integration with the PayTabs payment gateway very easy by providing a ready-made and easy-to-install plugin that enables you to be ready and go with a few steps to get you up and running with your business.
This article is dedicated to walking you through how to void a transaction related to one of your WooCommerce orders. You should know that Only if you had configured the Payment Action on your WooCommerce congratulations (2.7 WooCommerce Plugin | Transaction Type) to be "Authorize".
We highly recommend reading the below solution articles first to be aware of some of the terms/processes that may be mentioned in this article:
If this configuration options is not enabled, capturing the transaction would proceed normally, however, your WooCommerce website/store will not be notified/updated of this change/capture.
You can fully void (void the full transaction's amount) or partially void (void a partial amount from the whole transaction's amount)the transaction. However, for the IPN notification sent to your WooCommerce website/store (which allows your WooCommerce order to be affected/updated with this void), ONLY the full void is allowed, as you will not be able to specify which product on the WooCommerce order you will void from the PayTabs dashboard.
You will be able to void the transaction related to one of your Magento orders via your Paytabs dashboard by following the below steps:
Navigate to your "Transactions" menu from your dashboard as shown below: