PayTabs always aims to provide a good quality service to its merchants, not only in the integration part but also after integration services. One of these services is allowing the merchants to have the IPNs log, which empowers them to check their IPNs/Callback status.
In this article, we will walk you through the steps you need to re-send your failed IPNs from your merchant dashboard to replicate or try your IPNs again.
For better understanding of this article, we highly recommend you check our What is the IPN Logs? solution article.
You can access your transaction IPN logs by following the below steps in your PayTabs dashboard:
- Navigate to your "Transactions" menu in your PayTabs dashboard.
- Choose the transaction you want to check its IPN/Callback.
- Then You can check the full IPNs tries list by clicking on the IPNs icon on the top right corner of the transaction screen next to the close button, as shown below, you will be directed to the IPNs view.
- In the IPNs view, you can check all the triggered IPNs with the exact date/time, format, duration, and response received from the provided external URL, you will find reload button at the top right of the view that will allow you to resend the IPN as shown below:
By following these steps you will be able to successfully resend your IPNs from your dashboard