Paymes FAQs (7)

Frequently Asked Questions about Paymes SuperApp

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Why am I getting this message: Account On Hold?
If a payment is due on Paymes Super App, your account may be restricted until the outstanding amount is settled.  This means your account will be frozen (on hold) until you settle the due amount. The restriction is typically lifted once the payment is successfully processed. How to fix it ? Upon logging in to...
Sun, May 18, 2025 at 2:07 PM
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Can I use my PayTabs dashboard login credentials for the Paymes Super App?
Unfortunately, no. The Paymes Super App requires a separate subscription with unique login credentials. Your PayTabs dashboard credentials cannot be used to access the Paymes Super App, and vice versa. 
Sat, Jul 26, 2025 at 4:47 AM
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Are Paymes Social Commerce and Paymes SuperApp the Same Platform?
No, the Paymes Social Commerce platform /app is entirely a different product from Paymes SuperApp. Each product serves a different purpose and offers unique features tailored to various business needs. Understanding Each Product Separately:   Paymes SuperApp   Paymes SuperApp is a comprehensive so...
Sun, May 18, 2025 at 1:46 PM
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Can freelancers sign up for Paymes SuperApp?
Yes! If you hold a freelance certificate, you are eligible to subscribe to Paymes SuperApp. To get started: Download the Paymes SuperApp and begin the account setup process. Proceed with the onboarding and follow the step-by-step instructions. At the “Entity Type” step, select Freelance Permit. Uploa...
Thu, May 22, 2025 at 1:56 PM
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What Should I Do If I Forgot My Password?
You can reset your Paymes SuperApp password easily on your own. Simply click on Login, then select Forgot Password. An email will be sent to you with a password reset link and instructions.  
Sun, May 25, 2025 at 5:50 PM
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How Do I Accept Payments Through Paymes SuperApp?
Paymes SuperApp offers multiple payment options, allowing businesses to choose the method that best suits their needs. Here are the available payment methods: QR Code: Generate a unique QR code in seconds for customers to scan and pay easily. PayLinks : Create Quick Paylinks with basic details with no need...
Sun, May 25, 2025 at 6:02 PM
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Can I try the Paymes SuperApp before subscribing?
Yes, you can! Once you create your login credentials, you’ll be directed to the test environment of the SuperApp. This allows you to explore the dashboard, try out core features, and get familiar with the interface before moving on to full onboarding and activating your account to go live. Test Mode gives you: ...
Tue, Jun 24, 2025 at 3:03 PM