If a payment is due on Paymes Super App, your account may be restricted until the outstanding amount is settled.
This means your account will be frozen (on hold) until you settle the due amount.
The restriction is typically lifted once the payment is successfully processed.
How to fix it ?
Upon logging in to your Paymes Super App account, you will find an advisory that your account was on hold due to unpaid fees. You can click on Account Reactivation button to proceed with the payment and reactivate your account.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article