How to change/edit email/user ID?

Modified on Tue, May 14, 2024 at 6:33 PM

Changing email is a self-service feature that can be done by simply following these steps:


1. Log in to your dashboard

2. Click account details (person icon on top right corner)

3. Click “Login Details”

4. Click Edit

5. Edit the email by clicking the “pen icon”


6. The system will ask you to log in again to Authorize the Email change. 


7. Then you can add the new Email address.



8. You will be requested to enter a verification code that has been sent to you via the new email address.


The Verification code is only valid for 2 minutes.



9. Once done, click “save”. 

  




 


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article