Risky merchants is an option available in Paym.es for some merchants who might be marked manually by our legal team as Risky ( according to the local legal requirements) .
The buyer of the merchant will receive a confirmation link for all sales transactions made by this merchant , so the buyer can confirm that he received the product/ service from this merchant or report a problem with this purchase or report if this transaction wasn't done by him .
Buyer reposes scenarios :
If the buyer approved the purchase > the transaction will be proceeded with no issues.
If the buyer reported a problem > this will be delivered to the team internally so they can investigate the issue
If the buyer didn't respond to the link > the transaction will be approved automatically after 24 hrs.
What are "Risky merchants" Print
Modified on: Mon, Nov 13, 2023 at 5:23 PM
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