In some cases, when you contact PayTabs technical support team for assistance in an issue/unexpected behavior, they require the log files to assist you accordingly, or even you may want to troubleshoot the plugin behavior yourself. In this solution article, you will learn how to find this log file for troubleshooting purposes.
You will be able to find the log file at "/var/log/" on your server host files PayTabs has a custom log file generated and kept in this destination. You can find this log by looking for a file named "debug_paytabs.log".
⌂ To get familiar with the whole process and the other steps, kindly navigate to our "The Magento Plugin Integration Manual" solution article.
⇦ And to navigate to the previous step in the integration process "Step 1 - Setup and activate the integration method" click here.
⇦ And to get familiar with the rest of the steps regarding the current step "Step 2 - Configure the integration method" click here.
⇨ Or you can navigate to the next step in the integration process "Step 3 - Initiating the payment" kindly click here.