In some cases, when you contact PayTabs technical support team for assistance in an issue/unexpected behavior, they require the log files to assist you accordingly, or even you may want to troubleshoot the plugin behavior yourself. In this solution article, you will learn how to find this log file for troubleshooting purposes.
You will be able to find the logs by navigating to Configure >> Advanced Parameters >> Logs in your Prestashop admin panel. then, Search for Messages containing PayTabs as this is the prefix for all Paytabs' plugin's messages
⇨ Or you can navigate to the next step in the integration process "Step 3 - Initiating the payment" kindly click here.