PayTabs plugins make the integration with the PayTabs payment gateway very easy by providing a ready-made and easy-to-install plugin that enables you to be ready and go with a few steps

 to get you up and running with your business. 

In some cases, when you contact PayTabs technical support team for assistance in an issue/unexpected behavior, they require the log files to assist you accordingly, or even you may want to troubleshoot the plugin behavior yourself. In this solution article, you will learn how to find this log file for troubleshooting purposes

You will be able to find the logs by navigating to Configure >> Advanced Parameters >> Logs in your Prestashop admin panel. then, Search for Messages containing PayTabs as this is the prefix for all Paytabs' plugin's messages


⌂ To get familiar with the whole process and the other steps, kindly navigate to our "The PrestaShop Plugin Integration Manual" solution article. 

⇦ And to get familiar with the rest of the steps regarding the previous step "Step 1 - Setup and activate the integration method" click here. 

 And to get familiar with the rest of the steps regarding the current step "Step 2 - Configure the integration method" click here. 
⇨ Or you can navigate to the next step in the integration process "Step 3 - Initiating the payment" kindly click here.