PayTabs plugins make the integration with the PayTabs payment gateway very easy by providing a ready-made and easy-to-install plugin that enables you to be ready and go with a few steps
to get you up and running with your business.
In some cases, when you contact PayTabs technical support team for assistance in an issue/unexpected behavior, they require the log files to assist you accordingly, or even you may want to troubleshoot the plugin behavior yourself. In this solution article, you will learn how to find this log file for troubleshooting purposes.
You will be able to find the logs by navigating to Billing >> Gateway Log in your WHMCS admin panel. then, check the log of all payments or refunds (Successed or Failed) with the responses received from the server
⌂ To get familiar with the whole process and the other steps, kindly navigate to our "The WHMCS Plugin Integration Manual" solution article.
⇦ And to get familiar with the rest of the steps regarding the previous step "Step 1 - Setup and activate the integration method" click here.
⇦ And to get familiar with the rest of the steps regarding the current step "Step 2 - Configure the integration method" kindly click here.
⇨ Or you can navigate to the next step in the integration process "Step 3 - Initiating the payment" kindly click here.