American Express Company (Amex KSA) which PayTabs offers for its merchants as a payment method to provide customers/buyers with a faster and more convenient way to make purchases.


In this article, you will learn about:

A video Tutorial

For an easy tutorial, you can watch this video or read the detailed article below:



Supported Regions: 

Once the Merchant is LIVE or with an Active Account with PayTabs AMEX KSA can be enabled.  This is subject to approval and application submission to AMEX KSA.


How to Activate AMEX KSA?


Please follow the below steps: 


1.  Fill out the agreement form (below as attached)  in the attachment, and signed by the owner.




2. Submit the below applications along with the below requirements to the customer care team ([email protected]):   

  


PT MID:
Merchant trading|legal name:
URL
Offered Rate:


Contact name:
Phone NO:
Email:

 

With a copy of the commercial registration  and Owners ID


Amex payment workflow


AMEX payment flow is hosted by PayTabs. which means that the payment will be managed and processed on our side. 


You can have the same page embedded in your checkout page by following our How to not redirect my customers to an external payment page? (iFrame/Embedded Mode) here


Using the AMEX payment method, when the cardholder proceeds to the checkout page, they will be redirected to the PayTabs payment page to enter AMEX card details and complete the payment. 




Transactions done using AMEX  cards will show in the payment method in the transaction detail window



What are the payment features that AMEX supports?



Through AMEX cards, you can easily perform "Sale" and "Refund" transactions, but  Recurring transactions are allowed using AMEX.


**Auth/Cap can be enabled based on AMEX team review and approval **



Check"What is the transaction type" for further details 

Refund Process Flow


AMEX transactions can be refunded directly from the PayTabs dashboard by clicking on the transaction ID, and then click on the refund button as shown below

  

AMEX Settlement Flow


AMEX payments are directly settled in your bank account immediately as soon as the payment has passed successfully.