If you ever forgot your PayTabs account password and need to reset it, just simply follow the below steps:
- Access the PayTabs dashboard; User/Receiver to Login to the self-service portal from here.
- Choose PT v2, and make sure to select your correct country, selecting the wrong country will result in not receiving the reset email.
- Navigate to the Reset password by clicking "Forgot password"
- Add your registered email, make sure the spelling is correct:
Please note that if you didn't get the password re-set email, that means you have chosen the wrong country while trying to log in / re-set the password. If you choosed the correct country and provided the correct email and yet can't find any re-set email in your inbox/spam/junk, then contact the ([email protected]) to invistigate it more for you.
If you are using a corperate emails such as ([email protected]), sometimes it happens that server doesn't allow the emails to go into the inbox due to security checks, please ask your Security/Servers Admin/IT team to check whether the email exists in the queue or not.