If you ever forgot your PayTabs account password and need to reset it, just simply follow the below steps:
  1. Access the PayTabs dashboard; User/Receiver to Login to the self-service portal from here.
  2. Choose PT v2, and make sure to select your correct country, selecting the wrong country will result in not receiving the reset email.

  3. Navigate to the Reset password by clicking "Forgot password"

  4. Add your registered email, make sure the spelling is correct:

Please note that if you didn't get the password re-set email, that means you have chosen the wrong country while trying to log in / re-set the password.

If you choosed the correct country and provided the correct email and yet can't find any re-set email in your inbox/spam/junk, then contact the ([email protected]) to invistigate it more for you.

If you are using a corperate emails such as ([email protected]), sometimes it happens that server doesn't allow the emails to go into the inbox due to security checks, please ask your Security/Servers Admin/IT team to check whether the email exists in the queue or not.