This article is dedicated to walking you through how to void/return a transaction amount related to one of your Shopify orders. You should know that this will be active ONLY if you have configured the Payment Capture method on your Shopify settings (2.1 - Configure the order payment type (transaction type)) to be "Manually".
Note that all of the follow-up transactions for Our Shopify Plugin MUST be done through your Shopify admin panel, attempting to perform any follow-up transactions through our APIs upon any Shopify transaction will be declined.
We highly recommend reading the below solution articles first to be aware of some of the terms/processes that may be mentioned in this article:
- What is the "tran_type" (transaction type)?
- 2.1 - Configure the order payment type (transaction type)
The authorized transaction which created via the Shopify channel can't be voided from the merchant dashboard.
⌂ To get familiar with the whole process and the other steps, kindly navigate to our "The Shopify Plugin Integration Manual" solution article.
⇦ And to navigate to the previous step in the integration process "Step 6 - Handle the post-payment responses" kindly click here.
⇦ And to get familiar with the rest of the steps regarding the current step "Step 7 - Manage Transactions" kindly click here.