The How To? (FAQ) (39)

Although the shipping address is not mandatory sometimes, the billing address on the other hand is a mandatory field that we cannot remove because it's required in accordance with the local rules and regulations. So It's mandatory to collect this information because these details are used as part of the ban...

If you've forgotten your PayTabs account password and need to reset it, simply follow the steps below as Password reset is a self-service: Access the PayTabs dashboard; User/Receiver to Login to the self-service portal from here. Make sure to select your correct country, selecting the wrong country will...

You can use this option if you have regular customers and want to save time and effort by auto-refilling the customer's details while creating the invoices. Here is how you can create a predefined Customer: Navigate to the "Profile" tab >  "predefined Customers" > click on the...

The SamsungPay payment method can be shown through our mobile SDKs (Native IOS SDK, Native Android SDK, React Native SDK, etc) and through some web integration however its available only in some countries. To know more about how to activate it via SDKs, seek the "SamsungPay" section under the solution...

PayTabs Merchants can request for temporary suspension due to some business needs , you can perform that once every calendar year. The maximum duration for your account to be suspended for only 60 calendar days (2 billing cycles), after that it will be closed automatically if no re-activation request has been s...

In some cases, you may need to switch between your different PayTabs profiles among different regions within the same integration method for your business needs. For example, you have multiple branches in KSA, UAE, and Egypt. Each branch of them of course has its own account and different dashboard domains. In this...

KYC refers to the required documents of your business that shall be uploaded to your PayTabs merchant account. Uploaded KYC and business documents are required to be updated if expired, invalid, or incomplete.  This article will provide the steps for updating the documents in merchant dashboard To know more...

In the below topic, learn how to easily find all the answers needed via our support portal and get an idea about the available solution articles.  In this article you will get to know: How can you reach the support portal? How to use the support portal to find answers to your inquiries? What are the avail...

To ensure that the response you are receiving is genuine, we are sending a custom header Signature including an HMAC signature hashed by Profile ServerKey for you to validate and verify the response. In this article you will be going to know how to perform this via: via Callbacks and IPNs URLs Sample PHP Cod...