Troubleshooting Your Issues/Errors
Integrated already with Paytabs, and facing a technical issue/error? To make it easy for you to run your business on the ground as fast as you can, Paytabs provides you with a bunch of solutions articles that can assist you to troubleshoot your issue, and fixing it without even needing any other assistance.
Most probably this error happened because the cardholder (your client) did not have enough money in his card's account to proceed/deduct the purchase/or...
Mon, Dec 27, 2021 at 9:53 AM
Most properly this error happened because the card that your customer is using to fulfill this payment has exceeded the card credit limit (or this transacti...
Mon, Apr 22, 2024 at 4:00 PM
Most probably this error happened because the transaction amount has exceeded the PayTabs' merchant's transaction limit (minimum limit, or maximum o...
Mon, Dec 27, 2021 at 10:12 AM
Most probably this error happened cause of PayTabs system found that the sent request information had been submitted with the same details (cart_id, amount,...
Mon, Jan 10, 2022 at 6:34 PM
Most probably this error happened cause of an error that occurred while Paytabs tries to connect to the service provider (processors and acquiring banks), t...
Wed, Dec 1, 2021 at 12:12 PM
Most probably this error happened because Safari does not allow iFrame URLs to create cookies, that's why you see the white page. In this article ...
Mon, Feb 7, 2022 at 9:25 PM
Most probably this error happened because you have sent too many requests (20) within one minute. Most likely this error happens only if you are using one o...
Wed, Jan 12, 2022 at 2:41 PM
Most probably this error happened because you are trying to send HTTP requests to Paytabs' side using front-end JavaScript. In this article you wil...
Tue, Feb 8, 2022 at 12:15 AM
Most probably, this error happened cause of PayTabs system failed to authenticate/identify the sent request information from the merchant side. In th...
Wed, Aug 3, 2022 at 4:49 PM
Most probably this error happened because either your account's category/type is PSP, not aggregation, or you are on your test profile. In this art...
Mon, Feb 7, 2022 at 8:46 PM