Troubleshooting Your Issues/Errors
Integrated already with Paytabs, and facing a technical issue/error? To make it easy for you to run your business on the ground as fast as you can, Paytabs provides you with a bunch of solutions articles that can assist you to troubleshoot your issue, and fixing it without even needing any other assistance.
Most probably this error happened because Safari does not allow iFrame URLs to create cookies, that's why you see the white page. In this article ...
Mon, Feb 7, 2022 at 9:25 PM
Most probably this error happened because you have sent too many requests (20) within one minute. Most likely this error happens only if you are using one o...
Wed, Jan 12, 2022 at 2:41 PM
Most probably this error happened because you are trying to send HTTP requests to Paytabs' side using front-end JavaScript. In this article you wil...
Tue, Feb 8, 2022 at 12:15 AM
Most probably, this error happened cause of PayTabs system failed to authenticate/identify the sent request information from the merchant side. In th...
Wed, Aug 3, 2022 at 4:49 PM
Most probably this error happened because either your account's category/type is PSP, not aggregation, or you are on your test profile. In this art...
Mon, Feb 7, 2022 at 8:46 PM
If you ever dealt with customers claiming that you charged them, but their transactions don't show on the dashboard, then this solution article is for y...
Tue, Jan 11, 2022 at 9:58 PM
Most probably this error happened because you sent in the request payload one of the currencies that the PayTabs does not support yet In this article...
Sun, Jan 16, 2022 at 9:41 PM
Most probably, this error happened because of the wrong ValU activation, or you have used a test ValU number in LIVE payment (vase versa). In this artic...
Mon, Oct 31, 2022 at 7:53 AM
Most probably this error happened because you either have an old plugin that was compatible only with the PT1 dashboard or provided a profile Id or client k...
Tue, Mar 22, 2022 at 3:22 PM
Most probably, this issue happened because either the email has been moved to the user email junk (spam) folder or the email has been dropped from the SendG...
Mon, Mar 20, 2023 at 8:13 PM