Troubleshooting Your Issues/Errors
Integrated already with Paytabs, and facing a technical issue/error? To make it easy for you to run your business on the ground as fast as you can, Paytabs provides you with a bunch of solutions articles that can assist you to troubleshoot your issue, and fixing it without even needing any other assistance.
Most probably this error happened because either you are using an API authentication key within your SDK integration, or the payload structure you sent in t...
Wed, Apr 13, 2022 at 2:44 PM
Most probably this error happened because either you are using PT1 integrations and has entered the "server key" or "client key" from th...
Mon, Jan 17, 2022 at 9:38 PM
Usually, what happens is that the customer is redirected to the PayTabs payment page to perform the payment and after completing the payment, whether it...
Mon, Oct 31, 2022 at 8:25 AM
Most probably this error happened because of PayTabs system failed to decrypt data due to sending an invalid format request. In this article you will b...
Mon, Jan 17, 2022 at 4:10 PM
Most probably this error happened because the user is linked to one specific profile (Test or Live) only. Where it should be linked to "Any". So, ...
Thu, Dec 30, 2021 at 5:29 PM
Most probably this error happened because either you are still in the onboarding stage and you are trying to perform live transactions (through a live profi...
Sun, Dec 26, 2021 at 2:21 PM
Most probably, this Issue happened because you configured the payment methods to include or exclude payment methods in the plugin/SDK configurations, Or may...
Mon, Oct 31, 2022 at 8:24 AM