In this article you will be going to know about:


What is Response Code/Status?


The response code/status is the authorization code/status that will be received for every transaction once it has been performed. 


The response code/status/message can be found in both the "return" response and the "callback" response. As well as on the transaction screen on your dashboard as well.


Callback Response

 "payment_result": {
    "response_status": "A",
    "response_code": "G31822",
    "response_message": "Authorised",
  },

Return Response

acquirerMessage=
&acquirerRRN=
&cartId=cart_11111
&respCode=G31822
&respMessage=Authorised
&respStatus=A


Response on the Dashboard


Things you should know

  1. The value (A) of the "response_status" field in the callback is the same as the value (A) of the "respStatus" field in the return.
  2. The value (G31822) of the "response_code" field in the callback is the same as the value (G31822) of the "respCode" field in the return.



The merchant can depend on (response_status/respStatus) as (A) for the authorized transaction.


If the response status (response_status/respStatus) is error/decline (E or D), then the (response_code/respCode) can be used to help determine why it was declined.



What are the general response statuses?


Response Status

Description
AAuthorized
HHold (Authorised but on hold for further anti-fraud review)
PPending (for refunds)
VVoided
EError
DDeclined

What are the different response codes/statuses?


The decline codes (Response code) are for the merchants internal use, it shouldn't be shown to the customers. 
The customer should have a general message like "Sorry, we are unable to process your transaction at this time" to protect the merchant.


Response code

Response status

 Response message

0AAuthorised

1

E

Authentication Failed

2

E

Invalid request

3

E

Invalid profile ID

4

E

Duplicate request

5

E

Request limit exceeded

100

E

Transaction cost or currency not valid

101

E

Cart ID not valid

102

E

Description not valid

103

E

Name not valid

104

E

Address not valid

105

E

Country not valid

106

E

Email not valid

107

E

Phone number not valid

108

E

IP address not valid

109

E

Invalid transaction mode

110

E

Invalid transaction type

111

E

Invalid transaction class

112

E

Method/Class/Currency combination not supported

113

E

Invalid transaction reference

114

E

Amount differs from original

115

E

Original transaction not authorised

116

E

Original transaction already voided

117

E

Original transaction mismatch

118

E

Amount greater than available balance

119

E

Original transaction can not be voided

120

E

Previous transaction is on hold

121

E

Transaction mode differs from original

122

D

Continuous authority not available on referenced transaction

200

E

Invalid card number

201

E

Invalid card expiry date

202

E

Invalid card security code (CVV)

203

E

Invalid account

204

E

Previous transaction in use

205

E

Invalid payment method

206

D

Currency mismatch

207

E

Invalid terminal

208

E

Invalid return url

209

E

Invalid merchant token

210

E

Invalid callback url

300

D

Not authorised

301

D

Card expiry date required

302

D

Card expired/Incorrect expiry date

303

D

Card is for ATM use only

304

D

Card security code (CVV) required

305

D

Card security code (CVV) mismatch

306

D

Address verification (AVS) mismatch

307

D

Card security code (CVV) and address (AVS) mismatch

308

D

Card is not enabled for e-commerce

309

D

3DSecure authentication not available for this card

310

D

3DSecure authentication rejected

311

D

Card cancelled

312

D

No/invalid account

313

D

Transaction not permitted by issuer

314

D

Not authorised

315

D

Not authorised

316

D

Insufficient funds

317

D

Blocked by acquirer

318

X

Authorisation expired

319

D

Unable to void

320

D

Unable to refund

321

C

Cancelled

322

D

Not supported by acquirer

323

D

Card limits exceeded

324

D

Terminal limits exceeded

325

D

Merchant limits exceeded

326

D

Account limits exceeded

327

D

OTP timeout

400

E

Internal system error

401

E

No response

402

E

Error connecting to service provider

500

D

Declined

501

D

Declined

502

D

Declined

503

D

Declined

600

P

Pending

601

H

On Hold